Privacy Policy

Effective Date: 21.05.2025.

Website: https://groupcypress.eu

Company Name: GroupCypress

At GroupCypress, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website and use our services, in accordance with the General Data Protection Regulation (GDPR).

1. Who We Are

GroupCypress is a provider of online rental services for apartments and accommodations. We act as a data controller for personal information processed through our website.

Contact Information:
GroupCypress
Cypress Centre, 5 Chytron str., 1075 Nicosia, Cyprus 
Email: [email protected]
Phone: +357-22-699000, extension 1024

2. What Data We Collect

  • Identity Data: Full name, title, date of birth, nationality
  • Contact Data: Email address, phone number, billing address
  • Booking Information: Property reserved, dates of stay, preferences
  • Payment Information: Billing details (we do not store full credit/debit card information)
  • Technical Data: IP address, browser type, operating system, device identifiers
  • Usage Data: Pages visited, session duration, interaction with site features
  • Communication Data: Emails or messages submitted through the site

3. How We Collect Your Data

  • When you make a booking or fill out a form
  • Automatically through cookies and tracking tools (see our Cookie Policy)
  • From third-party providers such as payment gateways or analytics tools

4. How We Use Your Data

  • To manage and confirm bookings
  • To provide customer support
  • To communicate changes and confirmations
  • To process payments
  • To improve user experience
  • To meet legal obligations
  • To prevent fraud and misuse of services

5. Legal Basis for Processing

  • Contractual necessity – for processing bookings and payments
  • Legal obligation – for tax, regulatory, and compliance reasons
  • Consent – for marketing and cookies (can be withdrawn anytime)
  • Legitimate interests – for service improvement and fraud prevention

6. Who We Share Your Data With

  • Our personnel and property owners (related group companies)
  • Payment processors (e.g., Stripe, PayPal)
  • IT support and hosting providers
  • Analytics platforms
  • Legal authorities, if required by law

7. International Data Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure it is protected by approved safeguards like Standard Contractual Clauses (SCCs).

8. Data Retention

  • Booking and payment data: up to 7 years
  • Marketing data: until consent is withdrawn
  • Support data: up to 2 years

9. Your Rights Under GDPR

You have the right to:

  • Access your personal data
  • Correct inaccuracies
  • Request deletion (“right to be forgotten”)
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw consent

To exercise any of these rights, contact us at [email protected]. You can also lodge a complaint with your national Data Protection Authority (DPA).

10. Data Security

We use secure servers, encryption, access controls, and internal procedures to protect your data against unauthorized access, alteration, or loss.

11. Children’s Privacy

Our website and services are not intended for users under 18. We do not knowingly collect personal data from minors.

12. Changes to This Policy

This policy may be updated from time to time. We will post any changes here and update the effective date. Continued use of our site after changes means you accept the updated policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

GroupCypress
Cypress Centre, 5 Chytron str., 1075 Nicosia, Cyprus
Email: [email protected]
Phone: +357-22-699000, extension 1024